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Refund & Returns Policy

Invest In Me
Website: https://invest-in-me.org
Email: info@invest-in-me.org

Effective Date: 16th February 2026

1. Introduction

Invest In Me (“we,” “our,” “us”) operates as a dropshipping e-commerce platform connecting customers with third-party suppliers and vendors.

Because products are fulfilled and shipped directly by independent suppliers, this Refund & Returns Policy outlines the specific conditions under which returns, replacements, and refunds may be granted.

By purchasing through www.invest-in-me.org, you agree to the terms outlined in this policy.

2. Important Notice About Dropshipping

Invest In Me does not manufacture, warehouse, or directly ship products unless explicitly stated.

All products are fulfilled by third-party suppliers. As a result:

  • Return eligibility may vary depending on the supplier.
  • Shipping times may vary.
  • Return shipping may be international.
  • Some items may not be eligible for return.

We act as the intermediary between you and the supplier to resolve issues fairly and transparently.

3. Eligibility for Returns

You may request a return under the following conditions:

3.1 Damaged or Defective Items

You are eligible for a replacement or refund if:

  • The item arrives damaged
  • The item is defective
  • The product does not function as advertised

You must notify us within 7 days of delivery.

Clear photographic or video evidence may be required.

3.2 Incorrect Item Received

If you receive the wrong product, you must notify us within 7 days of delivery with supporting photos.

We will arrange a replacement or refund once verified.

3.3 Non-Delivery

If your order does not arrive within the estimated delivery window:

  • Contact us within 14 days after the expected delivery date
  • We will investigate with the supplier and logistics provider
  • A replacement or refund may be issued if the parcel is confirmed lost

4. Change-of-Mind Returns

Because products are shipped directly from third-party suppliers (often internationally), we generally do not accept returns for change of mind, including:

  • Ordering the wrong size
  • No longer wanting the item
  • Found a better price elsewhere

Exceptions may apply at our discretion, subject to:

  • Supplier approval
  • Item being unused and in original packaging
  • Customer covering return shipping costs

5. Non-Returnable Items

The following items are generally non-returnable unless defective:

  • Intimate apparel and undergarments
  • Perishable goods
  • Customized or personalized items
  • Digital products
  • Clearance or final-sale items
  • Gift cards

6. Return Process

To initiate a return:

  1. Email info@invest-in-me.org
  2. Include:
    • Your order number
    • Full name
    • Description of the issue
    • Clear photos/videos (if applicable)
  3. Wait for written return authorization before sending any item back.

Do not return items without approval. Unauthorized returns may not be processed.

7. Return Shipping

If the return is due to:

  • Supplier error
  • Damaged or defective product
  • Incorrect item sent

→ We will cover return shipping or provide a prepaid return label (where applicable).

If the return is due to:

  • Change of mind
  • Incorrect size ordered by customer

→ The customer is responsible for return shipping costs.

International return shipping fees may be significant and non-refundable.

8. Refunds

Once your return is received and inspected (if applicable):

  • We will notify you of approval or rejection
  • Approved refunds are processed within 7–14 business days
  • Refunds are issued to the original payment method

Please note:

  • Original shipping fees are generally non-refundable
  • Payment processor fees may not be refundable
  • Banks may take additional time to reflect funds

9. Partial Refunds

Partial refunds may be issued if:

  • The item is returned used or damaged (not due to supplier fault)
  • Parts are missing
  • The product shows signs of wear

10. Order Cancellations

Orders may only be cancelled if they have not yet been processed by the supplier.

Because many suppliers process orders quickly:

  • Cancellation requests must be submitted within 12 hours of purchase
  • Once shipped, orders cannot be cancelled

11. Chargebacks & Disputes

We encourage customers to contact us first to resolve any issues.

Filing a chargeback without attempting resolution may:

  • Delay investigation
  • Result in account suspension if abuse is detected

We are committed to resolving disputes fairly and professionally.

12. Supplier-Specific Policies

Certain products may be subject to additional supplier-specific return terms.

Where applicable, these terms will be displayed on the product page or communicated during the return process.

13. Fraud Prevention

We reserve the right to:

  • Deny refund requests that show evidence of abuse
  • Request additional verification for high-value claims
  • Refuse service in cases of repeated misuse of return policies

14. Consumer Rights

Nothing in this policy overrides your rights under applicable consumer protection laws.

Where local law provides stronger consumer protection, those rights will apply.

15. Policy Updates

We may update this Refund & Returns Policy periodically.

Changes will take effect upon publication on our website with the updated effective date.

16. Contact Us

For all refund and return inquiries, contact:

Invest In Me
Website: https://invest-in-me.org
Email: info@invest-in-me.org